Last updated: September 15, 2026

At TLJ Stationery (“we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, place an order, or contact us, we may collect certain information, including:

Personal Information

Depending on how you interact with our website, we may collect:

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
  • Order and purchase information
  • Account information, if you create an account
  • Information you provide when contacting our customer service
  • WhatsApp contact information if you contact us through WhatsApp

Payment Information

When you make a purchase, your payment may be processed by a third-party payment provider.

We generally do not directly store your complete payment card details on our servers. Payment information is handled by the applicable payment provider according to its own privacy policy and security practices.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages you visit
  • Referring website
  • Date and time of your visit
  • General website usage information

This information helps us understand how visitors use our website and improve our services.

3. Cookies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that help us:

  • Keep items in your shopping cart
  • Remember your preferences
  • Process orders
  • Improve website functionality
  • Understand website traffic and usage
  • Provide relevant marketing or advertising where applicable

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.

4. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Deliver products to you
  • Process payments
  • Provide customer service
  • Respond to your questions and requests
  • Manage your account
  • Send order confirmations and shipping updates
  • Improve our website, products, and services
  • Prevent fraud, abuse, and unauthorized activity
  • Comply with applicable legal obligations
  • Send promotional communications where you have agreed to receive them

We will only use your personal information for legitimate business purposes and as permitted by applicable law.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties when required to operate our business, including:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting and technology providers
  • Analytics and website performance providers
  • Customer service and communication providers
  • Advertising and marketing providers, where applicable
  • Government authorities or other parties when required by law

These service providers may only receive information necessary to perform the services they provide to us.

6. Third-Party Services

Our website may use third-party services such as payment providers, analytics tools, advertising platforms, social media services, shipping providers, and communication tools.

These third parties may collect or process information according to their own privacy policies.

We recommend reviewing the privacy policies of third-party services before using their services.

7. Marketing Communications

If you choose to subscribe to our promotional emails or other marketing communications, we may use your email address to send you information about products, promotions, offers, or updates.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us.

Transactional communications, such as order confirmations and shipping notifications, may still be sent when necessary to fulfill your order.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, maintain business and financial records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

When personal information is no longer required, we may securely delete or anonymize it where appropriate.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

  • Requesting access to the personal information we hold about you
  • Requesting correction of inaccurate information
  • Requesting deletion of certain personal information
  • Requesting restriction of certain processing
  • Objecting to certain uses of your information
  • Withdrawing consent where processing is based on consent
  • Requesting a copy of certain personal information

To exercise applicable privacy rights, please contact us using the details below.

We may need to verify your identity before processing certain requests.

11. Children’s Privacy

Our website is not intended for children under the applicable legal age in their jurisdiction.

We do not knowingly collect personal information from children without appropriate authorization. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. International Data Transfers

Because we may use service providers located in different countries, your personal information may be transferred to and processed in countries outside your country of residence.

Where required by applicable law, we will take appropriate measures to protect your personal information when such transfers occur.

13. Links to Other Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

Any updated version will be posted on this page with a revised “Last updated” date.

15. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Email: tljlenses@gmail.com

WhatsApp: +44 7542 474215